FAQ
Everstrides shoes are true to size. If you’re between two sizes, we recommend choosing the larger size.
👉 You can view our full Size Guide here: Size Chart
Tip: Measure your foot from heel to longest toe and compare with the chart for the most accurate fit.
Yes. Once your order has been shipped, you’ll receive a tracking number by email.
👉 You can track it anytime here: Track you order
All orders are shipped with Australia Post or StarTrack, fully tracked from dispatch to delivery.
Yes — we provide free shipping on every order, Australia-wide. No minimum spend required.
All parcels are shipped with tracking so you can follow your delivery every step of the way.
We accept all major Australian payment methods:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
All transactions are processed securely. Prices are shown in AUD and include GST.
At Everstrides, comfort is guaranteed for life. Each pair is designed with lightweight soles, supportive arches, and breathable materials to keep you comfortable all day.
We also back every purchase with our Lifetime Returns policy, so you can shop risk-free.
We proudly offer Lifetime Returns. That means you can return your shoes anytime if you’re not completely happy.
First exchange for size = free return label (within Australia).
Change-of-mind refunds: item must be unused, unworn, in original packaging.
Refunds are processed back to your original payment method within 5–10 business days after inspection.
Faulty or incorrect items are always replaced or refunded at no cost.
👉 Full details can be found here: Returns & Refunds Policy